In line with providing our customers with the best quality and client experience, we have established a considerate cancellation & refund policy. We plan each project by dividing work into milestones. All projects begin with a complete discovery/analysis and the creation of a scope of work document. This is done to make sure that both parties have a complete understanding of the work required and thus eliminate the potential for project cancellations, reversals, or disputes. As there is time spent to achieve every milestone and complete every module, a refund is not possible for work already completed.

In the event of a project terminated on a mutual basis, the client has control of all completed work and any payment for further development will become void. No previous payment or deposit would be refunded. No payment will be refunded once the client approves mockup designs and we move into the development phase of the project.

There are no partial refunds for projects mid-way through a milestone phase. No cancellations are entertained for services that our marketing team has offered on special occasions. These are limited-time offers and cannot be canceled. SEO and digital marketing packages are not refundable, but the client may cancel with a notice written 30 days in advance. We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days.

In case of no response received for 30 days regarding payment or approval or tasks then reserve the right to close the project without any refund.

SEO Refund Policy

Web Solution will not be liable for refund or guarantee of top search ranking under the following circumstances

• In case of effect on SEO ranking due to changes in the ranking algorithm, policies or functionality of search engines.
• Link building, a part of SEO, is carried out based on the information you provide us. In case the URLs given by you are incorrect, we will not be responsible for any subsequent errors and there will not be any refunds or money-back guarantee.
• Web Solution will not be responsible for SEO results if the client engages with any other third-party SEO services.
• The number of times and rank of a website appearing on the search list varies and thus an immediate change in the search ranking cannot be guaranteed.
• Any adverse effect on ranking due to changes in website content by the client or third-party service provider hired by them.

We make no guarantee that our SEO services will show the client’s website in the top ten search ranks. However, understand that we work in your best interest and put in our best effort to provide genuinely profitable results.